Privacy Policy

1. Introduction

Welcome to Hexadigitall ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or interact with us.

By using our services, you agree to the collection and use of information in accordance with this policy. We will not use or share your information except as described in this Privacy Policy.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out contact forms or request information
• Subscribe to our newsletter or updates
• Purchase courses or services
• Register for consultations
• Participate in surveys or feedback forms
• Apply for jobs or submit portfolios

2.2 Technical Information

We automatically collect certain information when you visit our website:

• IP address and location data
• Browser type and version
• Device information and screen resolution
• Pages visited and time spent on our site
• Referral sources and exit pages
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for various purposes:

• To provide, maintain, and improve our services
• To process transactions and send related information
• To send periodic emails about our services and updates
• To respond to your inquiries and provide customer support
• To personalize your experience on our website
• To analyze website usage and improve functionality
• To detect, prevent, and address technical issues
• To comply with legal obligations and protect our rights

4. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

4.1 Service Providers

We may employ third-party companies and individuals to facilitate our services, including:

• Website hosting and maintenance
• Email delivery services
• Payment processing (Stripe, PayPal)
• Analytics services (Google Analytics)
• Customer support tools

4.2 Legal Requirements

We may disclose your information if required by law or in response to valid legal requests, such as court orders or government investigations.

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information:

• SSL/TLS encryption for data transmission
• Secure servers and regular security updates
• Access controls and employee training
• Regular security audits and monitoring
• Data backup and recovery procedures

6. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to enhance your browsing experience:

6.1 Types of Cookies We Use

• Essential Cookies: Required for website functionality
• Analytics Cookies: Help us understand website usage
• Preference Cookies: Remember your settings and preferences
• Marketing Cookies: Used for targeted advertising (with your consent)

6.2 Managing Cookies

You can control cookies through your browser settings. However, disabling certain cookies may limit website functionality.

7. Your Privacy Rights

You have the following rights regarding your personal information:

• Access: Request access to your personal data
• Rectification: Request correction of inaccurate information
• Erasure: Request deletion of your personal data
• Portability: Request transfer of your data to another service
• Restriction: Request restriction of processing
• Objection: Object to processing of your personal data
• Withdraw Consent: Withdraw consent for data processing

To exercise these rights, please contact us at privacy@hexadigitall.com

8. Data Retention

We retain your personal information only for as long as necessary to:

• Provide our services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain business records as required by law

When data is no longer needed, we securely delete or anonymize it.

9. International Data Transfers

Your information may be transferred to and processed in countries other than Nigeria, including the United States and European Union, where our service providers are located. We ensure appropriate safeguards are in place to protect your data during international transfers.

10. Children's Privacy

Our services are not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by:

• Posting the new Privacy Policy on this page
• Updating the "Last updated" date
• Sending email notifications for significant changes

Your continued use of our services after changes take effect constitutes acceptance of the updated policy.

12. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us: